Privacy
Policy

Last updated: 3 October 2026

At Tegra Engineers Pvt. Ltd., we are committed to being transparent and responsible in how we handle your data. This policy explains how we collect, use, and protect information when you visit our website or enquire about our pressed-steel radiator products and services.

1. Data We Collect

We only collect data that is necessary to respond to your enquiry and improve your experience on our website.

  • Identity & Contact Data: Name, email address, phone number, and company name (collected when you submit an enquiry or request a quote).
  • Technical Data: IP address, browser type, and usage patterns collected through Google Analytics cookies (with your consent) and Google reCAPTCHA (to analyse site usage and protect our contact form). See Section 7.
  • Enquiry Data: Radiator specifications, transformer requirements, and any project details you choose to share with us.

2. How We Use Your Data

We process your personal data under the lawful basis of Consent and Contractual Necessity:

  • To respond to your enquiries and provide accurate quotations.
  • To communicate regarding order specifications, production timelines, and delivery.
  • To maintain, secure, and improve our website.
  • To comply with legal and regulatory obligations under Indian law.

3. Data Sharing & Third Parties

We do not sell your data. We only share information with trusted partners necessary for our operations:

  • Website Infrastructure: Google Fonts and jsDelivr CDN, used to deliver typography and website scripts reliably.
  • Hosting Provider: our web host processes and stores website data, including form submissions, on infrastructure located in India.
  • Communication Tools: WhatsApp — if you use our “Chat on WhatsApp” button, that conversation is handled under WhatsApp/Meta’s own privacy policy, not ours.
  • Legal Compliance: If required by the Data Protection Board of India or other regulatory authorities.

4. Your Rights (DPDP Act Compliance)

As a Data Principal in India, you have specific rights that we fully support:

  • Right to Access: You can request a summary of the personal data we hold about you.
  • Right to Correction/Erasure: You can ask us to update inaccurate data or delete your enquiry information once it is no longer needed.
  • Right to Withdraw Consent: You may withdraw your consent at any time.
  • Right to Grievance Redressal: If you have concerns, you can contact our Grievance Officer (details below).

5. Data Security

We implement reasonable technical and organizational safeguards, including secure hosting and restricted access controls, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention Policy

We retain your enquiry and contact data for as long as necessary to respond to your request and maintain business records. Order-related correspondence is typically retained for a reasonable period after project completion to support warranty and after-sales queries, after which it is securely purged unless a longer period is required by law.

7. Cookies and Third-Party Services

Our website uses the following third-party services, which may set cookies or collect technical data from your browser:

  • Google Analytics (GA4): sets cookies (such as _ga) to measure how visitors use the site, including pages viewed, time on site and approximate location. These cookies are set only after you click “Accept” on our cookie notice. You can also install the Google Analytics Opt-out Browser Add-on.
  • Google reCAPTCHA v3: used on our contact form to detect and block spam. It analyses browser and interaction data and may set cookies. We consider it necessary to protect the website and your enquiries. It is governed by the Google Privacy Policy and Terms of Service.
  • Google Fonts and jsDelivr: fonts and scripts are delivered by these providers, which receive your IP address when your browser loads them. We do not use them to track you.
  • WhatsApp: clicking the WhatsApp button takes you to WhatsApp, which operates under its own privacy policy.

You can change your choice at any time by clearing this site’s data in your browser settings, after which the cookie notice will appear again. You can also block cookies in your browser settings; the website will continue to work.

8. Contact Our Data Protection Point

For any questions regarding this policy or to exercise your rights, please reach out to:

Grievance Officer: Pradeep Francis, Tegra Engineers Pvt. Ltd.
Email: pradeep@tegraengineers.co.in
Address: 213, Plot No. 1, Patel Estate, Por Ramangamdi Road, Ramangamdi, Vadodara – 391 243, Gujarat, India
Phone: +91 8160501978