Last updated: 24 September 2026
At Tegra Engineers Pvt. Ltd., we are committed to being transparent and responsible in how we handle your data. This policy explains how we collect, use, and protect information when you visit our website or enquire about our pressed-steel radiator products and services.
1. Data We Collect
We only collect data that is necessary to respond to your enquiry and improve your experience on our website.
- Identity & Contact Data: Name, email address, phone number, and company name (collected when you submit an enquiry or request a quote).
- Technical Data: IP address, browser type, and usage patterns via cookies (to secure and optimize our website).
- Enquiry Data: Radiator specifications, transformer requirements, and any project details you choose to share with us.
2. How We Use Your Data
We process your personal data under the lawful basis of Consent and Contractual Necessity:
- To respond to your enquiries and provide accurate quotations.
- To communicate regarding order specifications, production timelines, and delivery.
- To maintain, secure, and improve our website.
- To comply with legal and regulatory obligations under Indian law.
3. Data Sharing & Third Parties
We do not sell your data. We only share information with trusted partners necessary for our operations:
- Website Infrastructure: Google Fonts and jsDelivr CDN, used to deliver typography and website scripts reliably.
- Hosting Provider: our web host processes and stores website data, including form submissions, on infrastructure located in India.
- Communication Tools: WhatsApp — if you use our “Chat on WhatsApp” button, that conversation is handled under WhatsApp/Meta’s own privacy policy, not ours.
- Legal Compliance: If required by the Data Protection Board of India or other regulatory authorities.
4. Your Rights (DPDP Act Compliance)
As a Data Principal in India, you have specific rights that we fully support:
- Right to Access: You can request a summary of the personal data we hold about you.
- Right to Correction/Erasure: You can ask us to update inaccurate data or delete your enquiry information once it is no longer needed.
- Right to Withdraw Consent: You may withdraw your consent at any time.
- Right to Grievance Redressal: If you have concerns, you can contact our Grievance Officer (details below).
5. Data Security
We implement reasonable technical and organizational safeguards, including secure hosting and restricted access controls, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Retention Policy
We retain your enquiry and contact data for as long as necessary to respond to your request and maintain business records. Order-related correspondence is typically retained for a reasonable period after project completion to support warranty and after-sales queries, after which it is securely purged unless a longer period is required by law.
7. Contact Our Data Protection Point
For any questions regarding this policy or to exercise your rights, please reach out to:
Grievance Officer: Tegra Engineers Pvt. Ltd.
Email: info@tegraengineers.co.in
Address: 213, Plot No. 1, Patel Estate, Por Ramangamdi Road, Ramangamdi, Vadodara – 391 243, Gujarat, India
Phone: +91 8160501978